top of page



Welcome to the BBQ Problem shipping policy! We are excited to provide free shipping for all orders over $50. For orders under $50, a flat rate of $5 will be charged. All of our products are carefully packaged to ensure safe arrival. We ship our products within 1-2 business days of receiving the order. If you have any questions or special requests, please contact us at [insert email/phone number].


At BBQ Problem, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it for a full refund within 30 days of purchase. To initiate a return, please contact us at [insert email/phone number] and we will provide you with a return label. Once we receive the returned item, we will process your refund within 5-7 business days. If you would like to exchange your item for a different size, color, or product, please contact us and we will be happy to assist you.

bottom of page